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ck87 is straightforward about what data we hold on your account and how we use it. This policy covers every interaction you have with us — from your first login to wallet activity with Nagad or Rocket — and your rights are yours to exercise at any point.
When you open an account with ck87, we collect the information you provide during registration — your name, email address, contact number and any wallet identifiers you add, such as a Nagad or Rocket account number. We also collect technical data automatically: your device type, browser, IP address and session activity. This data lets us keep your account secure, process wallet transactions and show you content relevant to your region. We do not sell your personal data to third parties. Where we share data with service partners — for example, payment processors handling a Nagad transfer or Rocket deposit — those partners handle your data only for the purpose we specify and under confidentiality terms. We retain account data for as long as your account is active and for the period required by applicable rules. After that, data is deleted or anonymised. Your use of ck87 and the availability of account features depends on local law and eligible regions. If you are unsure whether access is available where you are, review the eligibility information shown during registration before proceeding.
Not every service you reach from ck87 falls under this policy. We want to be clear about the boundary so you know exactly where our responsibilities begin and end. Some links and services sit outside our direct control, and your data rights differ depending on which layer you are interacting with.
Everything within your ck87 account — login, registration data, session history and wallet preferences — falls fully inside this policy. We are the data controller for these records and you can request a copy or correction at any time.
When you use Nagad or Rocket to deposit or withdraw, the transaction leg on those payment providers' own systems is governed by their privacy terms, not ours. We receive only the confirmation data needed to credit your account.
Game content supplied by studios such as Microgaming, Spadegaming and Habanero is delivered through our lobby. Any data generated during play on our platform is covered here; studio-side analytics on their own networks are not.
If you follow a link from our site to an external service — a support article hosted elsewhere, for example — that destination operates under its own policy. We do not control or assume responsibility for third-party data practices.
You have concrete actions available to you regarding the data ck87 holds. To review the personal information on your account, open the account settings page after logging in — your registered contact details, wallet identifiers and communication preferences are listed there. If any record is incorrect, you can update it directly in the account settings fields or contact our support team to request a correction. If you want to ask what data we hold beyond what is visible in your account, or if you want to request that we delete records we no longer need to retain, send us a written request through the support channel. We will respond within the period shown in our published terms. Availability of these rights may vary depending on local law and the eligible region associated with your account. We do not restrict your right to ask questions — any data enquiry is welcome through the routes listed on our support page.
Log in and open account settings to see the personal information we hold, including your registered email, contact number and linked wallet identifiers such as Nagad or Rocket.
Update your name, contact number or wallet reference directly in the account settings fields. For changes that the settings page does not allow, reach our support team and we will handle the correction.
Send any question about your personal data — what we hold, why we hold it, how long we keep it — through the live chat or email route on our support page. We will reply within the timeframe in our published terms.
If you want us to remove records we are not required to keep, submit a written request via support. We will confirm which records can be deleted under applicable rules and action the request accordingly.
If you have a question specifically about how ck87 handles your data, or you want to exercise any right described in this policy, the routes below connect you directly to the team that handles these requests. We do not publish response-time commitments we cannot verify, but every request is logged and handled in the order it arrives.
Open the chat icon on any page of the ck87 site while logged in. This is the fastest route for account-specific data questions, including wallet record queries tied to your Nagad or Rocket activity.
Send a written data request or correction query to the support email address listed on our contact page. Include your registered account email so we can locate your records without delay.
The help centre on the ck87 site includes articles covering account settings, wallet verification and policy questions. Start there if you want to understand a specific process before reaching out to the team.
Understanding how we manage data day-to-day gives you a clearer picture of what ck87 does behind your account. We use standard encryption on account login pages and wallet-linked screens. Cookies on the site record session state and language preference; you can adjust cookie settings through your browser. We do not use cookies to share your behaviour with advertisers. Account data is retained while your account is active and for any period required by the rules governing our operations in eligible regions. After that period, records are deleted or anonymised. If you want to know more about a specific data practice, the support routes above are the right place to ask.
Login pages and wallet-linked screens use standard encryption. If you notice unexpected activity on your account — an unrecognised login or a transaction you did not make — contact support immediately through live chat or email.
We set cookies to hold your session state and remember preferences like display language. You can manage or clear these through your mobile or desktop browser settings at any time without losing your account access.
We keep personal data for as long as your account is open and for any mandatory retention period that applies in your eligible region. Once that window closes, records are deleted or converted to anonymised form.
When this privacy policy changes in a material way, we post a notice on the site before the change takes effect. Continuing to use your ck87 account after that date means you have seen the updated terms.
These are the questions we hear most often from account holders about how their data is handled. If your question is not covered here, reach out through live chat or email support.
We collect your name, email address, contact number and any wallet identifiers you provide, such as a Nagad or Rocket number. We also record technical details like your device type, browser and IP address automatically when you connect.
We do not sell your data. We share it only with service partners — such as payment processors handling a Nagad or Rocket transaction — and only for the specific purpose stated. Those partners are bound by confidentiality terms before we pass any data to them.
Log in and open your account settings page. Your registered contact details, wallet references and communication preferences are displayed there. For a fuller picture of everything we hold, send a request through email support with your registered account email.
Yes. Send a written deletion request through our email support route. We will confirm which records can be removed under the retention rules that apply to your eligible region and process the deletion accordingly. Some records may need to be kept for a mandatory period.
We receive only the confirmation data needed to credit or debit your account — for example, a transaction reference. The leg of the transaction that runs through Nagad or Rocket's own systems is covered by their privacy policy, not ours.
Use the live chat on any ck87 page or send a detailed message through email support. Include your registered email address and a clear description of the concern. Every request is logged and reviewed in the order it arrives.